BOOKINGS AND CANCELLATIONS

BOOKINGS THROUGH THE WEB

The purpose of online booking services is to reserve a Cabin at the Camping, Mansion or Camping Plot. The use of this service will imply full and unreserved acceptance as well as the validity of each and every one of the general terms or conditions – which will be considered automatically incorporated into the contract signed with the Camping, without its transcription being necessary. written therein- collected in the latest updated version of these general terms and/or conditions.

Reservation procedure:

Reservation is understood to be the request for places 24 hours in advance.

The owners of the tourism camps may require clients who reserve a place to make an advance payment of the price, which will be understood as the amount resulting from the services provided; This signal may reach a maximum of 50% of the amount resulting from the places and number of days for which the reservation is made.

When checking in, the total number of days requested will be paid.

When using the service, the user will receive a confirmation email that will include confirmation that their reservation order is in the confirmation process. If you are a consumer, once the charge corresponding to your reservation has been made, you will receive an email confirming it, this email serves as proof of your reservation.

Cancellations: (According to R.D. 280/2007 Regulation of Tourism Camps)

At any time the person who made a reservation may withdraw from it, having the right to a refund of the amounts paid

Notwithstanding the above, when the withdrawal is communicated more than seven and less than fifteen days in advance of the date indicated for occupancy, the owner of the establishment may retain 50% of the amount of the deposit, or the entire amount. the same if the communication is made within the period of seven days prior to said date

If the person who made the reservation does not arrive at the campsite before twenty hours on the day designated for the start of the stay, it will be deemed cancelled.

Payments

AGRO-TURISMO AMAIDO, S.L. It proposes the following payment method.

Payment by Transfer: You can make a bank transfer to the following account:
Beneficiario: AGRO-TURISMO AMAIDO, S.L.
Bank: Herrero Sabadell
Address: Finca Amaido, s/n – 33774 SAN TIRSO DE ABRES (Asturias)
Account Number: 0081-5530-43-0001106417

To speed up and secure transfers received from abroad, you must provide the issuer with the BIC and IBAN codes:

IBAN: ES8000815530430001106417
BIC / SWIFT CODE: BSABESBBXXX

It is very important that in the SENDER or ORDER field you indicate the following: Reservation number – Your name and surname

You have a period of 7 working days to order the transfer after making the reservation. The reservation will not be considered effective until we confirm the corresponding payment.

Language of formalization of the contract

The language or languages in which the contract may be formalized on this website is Spanish.

Service availability

If the Campsite cannot provide the contracted cabin, room or plot for reasons that are not attributable to it and if it is impossible to provide the services under the contracted conditions, it will offer the user the possibility of another type of accommodation or the refund of the advance amount.

CANCELLATION POLICY

The cancellation policy is as follows in accordance with the Tourism Law of the Principality of Asturias.

  • More than 15 days before the arrival date, the return of the prepayment will be made in full.
  • For any cancellation made less than 15 days and more than 7 days before the arrival date, 50% of the prepayment will be made.
  • With less than 7 days the prepayment will not be returned.

DATA PROTECTION INFORMATION

The data you provide us through the reservation are incorporated into files under the responsibility of the establishment with the purpose of formalizing and managing the reservation, checking the validity of the card or carrying out its bank pre-authorization, making the payment in accordance with the conditions of reservation and cancellation, as well as for the payment of expenses derived from the stay, even after it (unless they provide another means of payment for them). These data are requested based on the execution of reservation and service contracts. The data retention period will be that established in banking, tax and commercial regulations, at least. To exercise the rights of access, rectification, deletion, data portability, limitation and opposition, and revocation of consent, you may write in writing to AGRO-TURISMO AMAIDO, S.L., FINCA AMAIDO, S/N, 33774, SAN TIRSO DE ABRES, ASTURIAS. They have the right to make a claim before the data protection authorities.

APPLICABLE LEGISLATION AND JURISDICTION

The relationship between AGRO-TURISMO AMAIDO, S.L. and the USER will be governed by current Spanish regulations and any controversy will be submitted to the Courts and Tribunals of the corresponding city

ONLINE DISPUTE RESOLUTION PLATFORM

The entity is adhered to the resolution of online disputes in consumer matters in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform that is available in the following link:

http://ec.europa.eu/consumers/odr/

Consumers will be able to submit their claims through the online dispute resolution platform.